Lack of consideration of this DigitalOcean with customers. I opened a ticket 15 hours ago and no one answers. I will have to create another server and redirect my entire application to the new server. Previously you answered the tickets in less than 2 hours. Absolute ruin. I’m going to switch my servers to another vendor.


Ticket #1124270

Submit an answer
You can type!ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

horrible service from them … I’m changing my servers … digitalocean never but I want it … very bad support … it’s getting worse.

i havent had a response in 48 hours and they are charging money for a droplet that i cannot delete or start.

So far, almost 3 days is the longest time I wait till they reply to my ticket. Frustrating!

Same problem here. They do not answer my ticket since February 05. This is worst support ever

I think something must be going on with Digital Ocean right now, having so many difficulties all of a sudden.