Join 1M+ other developers and:
- Get help and share knowledge in Q&A
- Subscribe to topics of interest
- Get courses & tools that help you grow as a developer or small business owner
DigitalOcean support - how is it?
I’m a new customer, currently considering a migration from another provider and have encountered an issue for which I needed to create a support ticket (#1113618). A few hours later I also created a community question. 24 hours later neither one has any activity.
I’d love to hear people’s experiences of DO support. Is this typical? Can I expect this when a production system goes down?
Are there other ways to contact support? Are there any paid support options?
These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.×