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do not answer the ticket 3056442

Posted November 12, 2019 190 views
DigitalOcean Accounts

The second day there is no response to the ticket.

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MattIPv4 November 12, 2019

Hi there @configrate,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

I have asked our amazing support team to check-in on your ticket. They will be able to help you further where we cannot! :)

Hope that helps!
- Matt.

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