Question

Domain being redirected to a 3rd party website

Posted June 5, 2019 409 views
SecurityUbuntu 18.04OpenLiteSpeed WordPress 1-Click

I own mywebsite.com through Google Domains.

I am attempting to setup a Wordpress Openlitespeed Ubuntu Droplet with DigitalOcean. (I’m using this process - https://docs.litespeedtech.com/cloud/wordpress/#quick-start )

When I attempt to setup the server and use my domain mywebsite.com, I get an error in the console that reads “mywebsite.com inaccessible, please verify.”.

When I visit the domain in a browser, it redirects to thirdpartywebsite.com (I have no affiliation or familiarity with this website).

When I attempt to “Add a Domain” to my project and use mywebsite.com, I get an error that states “Domain already in use”. It seems like it was possibly hacked and being pointed to a site using DigitalOcean.

I own this domain.

How to I verify that I own the domain and take it back from the person who hacked it or is redirecting unintentionally?

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1 answer

@mikemikemike

I sincerely apologize for the issues you’re experiencing. So that we can work with you to verify the domain, and so that you can add it to your account, please submit a ticket via:

https://cloudsupport.digitalocean.com/s/

Once you have a ticket ID, please follow up and I’ll make sure we get you taken care of!

All the best,

Jonathan Tittle
Manager, Support

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