"Domain Name Already Exists" Error - When Adding DNS for Droplet

Posted March 25, 2015 12.5k views
DNSConfiguration Management

I am trying to add DNS management for my droplet. When I try to add the domain I get an error message: “Domain Name Already Exists” ?

A while back I did try out Digital Ocean - but cancelled my account. I am back now and wondering if this might be stuck in the system?


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5 answers

This question was answered by @maxrbaldwin2328:

You have to contact support. I did something similar. I registered my domain name with a different droplet, deleted that droplet and the created a new one. Contact support and they will release the domain from the other droplet. It took them about an hour to response.

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one of my domain Example link showing “Domain Name Already Exists” Error .
what should I have to do

one of my domain downloads for mac .com showing “Domain Name Already Exists” Error .
what should I have to do

Its been 4 days since i submitted this problem with a domain, no one answers, it looks like there is no support working, all i keep getting are bot replies

Domain “XXXXXXXXXXX” name already exists

my case is exactly the same, it was in another account which i cancelled

Hello, all

The system performs a DNS lookup to see if the domain has already been added to DigitalOcean. If it has, you’ll receive a message that says Data domain Name already exists. If the domain has not been previously added to DigitalOcean’s DNS service, it will be added.

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

Hope that helps!