"Domain Name Already Exists" Error - When Adding DNS for Droplet

March 25, 2015 4k views
DNS Configuration Management

I am trying to add DNS management for my droplet. When I try to add the domain I get an error message: "Domain Name Already Exists" ?

A while back I did try out Digital Ocean - but cancelled my account. I am back now and wondering if this might be stuck in the system?

4 comments
  • Only support can help you with this. Point out the cancelled account - It may lead to them fixing the problem at the core if they can.

  • I figured that might be the case. I already have a ticket into support to see what's up.

    Thanks!

  • any update on this? just got this error myself.

  • You have to contact support. I did something similar. I registered my domain name with a different droplet, deleted that droplet and the created a new one. Contact support and they will release the domain from the other droplet. It took them about an hour to response.

1 Answer

This question was answered by @maxrbaldwin2328:

You have to contact support. I did something similar. I registered my domain name with a different droplet, deleted that droplet and the created a new one. Contact support and they will release the domain from the other droplet. It took them about an hour to response.

View the original comment

Have another answer? Share your knowledge.