Question

Domains Management Down

Posted September 4, 2019 142 views
DigitalOcean

I have been trying to manage a domain (A records etc) but when I press the domain to add records it says “backend error” check status.digitalocean.com but everything on there is showing as operational.
Any help please.

Thanks

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richv101
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richv101
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1 answer
MattIPv4 September 5, 2019

Hi there @richv101,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/company/contact/#support

Hope that helps!
- Matt.

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