Dear Sir or Madam,
I forgot my password for loggin into the console for my Droplet - that contains:
https://greatfireoflondon.co.uk 167.71.172.216
I reset the password, following the prompts provided. When I browse to the website, the site is not available. Are there directories or files that need to be reset other than the password please?
Kind regards, Rajesh Taylor
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Hi there @rtSquid,
It looks like that your web server like Apache or Nginx might not be running and this is why your website is not reachable.
Depending on which one you use, I could recommend following the steps here:
- If you are using Apache follow the steps from this answer on how to troubleshoot common Apache issues:
- If you are using Nginx follow the steps from this answer on how to troubleshoot common Nginx issues:
Feel free to share the output of the commands here so that I could try to further advise you.
Hope that this helps! Regards, Bobby
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