Question

Droplet created from backup doesn't have networking enabled

I created a new droplet from a backup to recover some files I deleted by accident and I can access the new droplet from the recovery console but it doesn’t seem to have network access only loopback network enabled. I want to SCP some files off the droplet but it can’t even ping out. It has an IP assigned in the console but trying to ping it doesn’t work.


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alexdo
Site Moderator
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August 31, 2023

It’s essential to verify your droplet’s network settings, specifically the /etc/network/interfaces file. This file should contain information about your droplet’s Public and Private IP addresses.

You may also want to check your droplet’s firewall settings. Specifically, ensure that ports 22 (for SSH/SCP) are open and that no unexpected rules are blocking your connections. Using the ufw command, you can manage your firewall settings.

Please refer to these Knowledge Base articles for more information:

Hope that this helps!

KFSys
Site Moderator
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August 20, 2023

Heya @botzen67,

I’ll recommend contacting DigitalOcean’s Support. They should be able to identify the networking problem and help you out with it.

https://www.digitalocean.com/support/

IF you want to give it yourself a try can you specify the Droplet you are using what OS and so on? Hope that helps! - KFSys.

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