By nicoB
Our droplet is inaccesible and not answering from outside. Remote console is working, and shows that our default gateway is not responding. Not even ARP.
Ticket opened but also no answer.
Any ideas? options? Thanks!
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
Hey @nicoB,
Do you have a ticket number from when you contacted our support team so that I can get this followed up for you?
Hope that helps! - Bobby.
Hi Bobby, thanks for answering. the ticket is “[#03512763] Default gateway not responding” and it’s still not answered.
But I needed the service so Ive just created a snapshot and recreated the droplet. The new one got a new IP and gw, and working fine. After that I deleted the original.
So, my problem is solved. But DO still have some non working net or gateway, Thanks again
Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.
Full documentation for every DigitalOcean product.
The Wave has everything you need to know about building a business, from raising funding to marketing your product.
Stay up to date by signing up for DigitalOcean’s Infrastructure as a Newsletter.
New accounts only. By submitting your email you agree to our Privacy Policy
Scale up as you grow — whether you're running one virtual machine or ten thousand.
Sign up and get $200 in credit for your first 60 days with DigitalOcean.*
*This promotional offer applies to new accounts only.