ERR_NAME_NOT_RESOLVED when trying to set up cPanel & WHM

I am following the set up instructions from the Marketplace ( and when I ssh into the server and click the link to log in to WHM as the root user it just gives me an ERR_NAME_NOT_RESOLVED error.

Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Want to learn more? Join the DigitalOcean Community!

Join our DigitalOcean community of over a million developers for free! Get help and share knowledge in Q&A, subscribe to topics of interest, and get courses and tools that will help you grow as a developer and scale your project or business.

Hello, @atsjosh

Could you please confirm if you’re using the IP address in order to access WHM? You can use the following address:


Note : You need to change IPaddr with the actual IP address of the droplet itself.

Hope that this helps! Regards, Alex