Question

Error 521 Ray Web server is down when accessing through a domain. But I can access my website using IP address.

Hi There,

I can see my website when typing in the IP address, but when I typed my domain, it showed the following.

*Error 521 Ray Web server is down

If you are the owner of this website: Contact your hosting provider letting them know your web server is not responding. Additional troubleshooting information.*

The picture showed Cloudflare cannot connect to HOST.

So, that’s why I’m contacting Digital Ocean because I use you guys to host (droplet). However, I do use Cloudflare for security purpose and I set up to point back to the IP address I got from Digital Ocean.

Please help me. Thank you so much.

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