Error 521 Ray Web server is down when accessing through a domain. But I can access my website using IP address.

Hi There,

I can see my website when typing in the IP address, but when I typed my domain, it showed the following.

*Error 521 Ray Web server is down

If you are the owner of this website: Contact your hosting provider letting them know your web server is not responding. Additional troubleshooting information.*

The picture showed Cloudflare cannot connect to HOST.

So, that’s why I’m contacting Digital Ocean because I use you guys to host (droplet). However, I do use Cloudflare for security purpose and I set up to point back to the IP address I got from Digital Ocean.

Please help me. Thank you so much.

Show comments

Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Want to learn more? Join the DigitalOcean Community!

Join our DigitalOcean community of over a million developers for free! Get help and share knowledge in Q&A, subscribe to topics of interest, and get courses and tools that will help you grow as a developer and scale your project or business.

Having the same issue right now. It happens from time to time. Have you been able to fix it?