Error: Server closed the connection

Every time I start my redis cluster and connect to it, I get this error when trying to run any command. Error: Server closed the connection

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For anyone who lands on this page with connection issues using Node to connect to a DO Redis DB, TLS is required. You can use the URL method to connect which is redis with 2 s’s…


or construct the connection and set TLS to true.

const client = redis.createClient({ host: process.env.REDIS_HOST, port: process.env.REDIS_PORT, password: process.env.REDIS_PASSWORD, TLS: true });


What client are you using to connect? As mentioned in our documentation, the official redis-cli client does not yet support TLS, which is required to connect to our managed redis. With that in mind, we suggest connecting using redli, which does support TLS and has been tested to work properly with our managed redis.

Best, Eris Customer Success Engineer

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