Every time I start my redis cluster and connect to it, I get this error when trying to run any command.
Error: Server closed the connection

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2 answers

Hey,

What client are you using to connect? As mentioned in our documentation, the official redis-cli client does not yet support TLS, which is required to connect to our managed redis. With that in mind, we suggest connecting using redli, which does support TLS and has been tested to work properly with our managed redis.

Best,
Eris
Customer Success Engineer

Hello, @vikramkh

Could you please let me know if this is a new Redis cluster setup or your working/production setup has suddenly started throwing this error?

Also you can check the redis error log in order to track down any errors as they might help you to sort the issue. Feel free to paste any logged errors here so we can check them.

Let me know how it goes.

Regards,
Alex

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