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Fraudulent Account

Posted on December 5, 2020

I just sign up. and my account i locked already. several minute i got massage that my account match to fraudulent activity. how you determine this ?. is there any way to clear this thing ?. i open a ticket and you reply is the same with the same automated massage (i assume the first email is automated massage).



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Hey @mprasreza,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Do you have a ticket number from when you contacted our support team so that I can get this followed up for you?

Hope that helps! - Bobby.

Hi bobby,

The ticket number is : #4230244

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