I stress once again asking that global locks are not applied to my account. I ressell the service of you to a series of companies, and run enterprise applications. I know that sending bulk email harms you. Obviously as every company in the hosting market targeted by spammers. Whenever we open the ticket and I can see that it comes to that, I delete the cloud as soon as possible or resolve the issues, but i depend a bit of my customer. But I can not be at the mercy of these total blocks. You can just lock the droplet that is generating the problem. Why not? I really like the services of you and why I use for all my clients here in Brazil, but unfortunately I do not if security dealings of these problems, I will have to look for another supplier. Sorry for bad english.