Question
Help Bandwidth usage, what is correct?
- Posted on July 11, 2016
- Networking
Asked by Henrik Johansson
Hello, first time writing here.
Thought it would be better to ask here so everyone can see then writing to support.
What is correct regarding the internet usage on the public hub?
I have read the ToS, several old posts from, 2013, 2014 and 2015. Several stating that bandwidth usage is calculated up and down. Reference: https://www.digitalocean.com/community/questions/questions-about-bandwidth-transfer-limits-and-billing
Mod states here that it’s calculated for upload and download on the public hub, okay got it.
But what if I go over the 3TB limit (I have that limit on my VPS)? Are the charge rate $0.02/GB as another user in the same thread claims? (Remember I have also read this somewhere else also.)
But as Mod states again in same thread as before, “I should also note that we are not yet charging for bandwidth overage but will be in the near future”.
I have searched as far as i can, read as much as I can possibly find (that should be trust worthy).
These questions is in my opinion very important one’s that should be clearly stated somewhere in FAQ or other convenient place.
Someone might want to fill me in for the correct information for 2016-07-11?
Thanks for anyone taking time to read and answer!
Yours Sincerely, Henrik J.
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.
Want to learn more? Join the DigitalOcean Community!
Join our DigitalOcean community of over a million developers for free! Get help and share knowledge in Q&A, subscribe to topics of interest, and get courses and tools that will help you grow as a developer and scale your project or business.
Yes, this is still correct. We do not yet provide a great way for our users to see and track exactly how much bandwidth they are using. So until we do, we will not charge for it. We try to keep our pricing straightforward and easy to understand, so we don’t think it would be fair to do so until we provide better tools for this. We state the price in the plans as we think it’s better to give you a bit of a nice surprise by not billing you for it than to change the plan structure latter when you might not expect it. We’ll give ample notice before implementing this.
I’m assuming that the above reply from asb is still accurate as of today (10/9/2016). While trying to lookup if we do get charged for overages I also have seen this question asked since 2013. I think it would be less confusing for users if you just updated your policy FAQ (i.e., this guy: https://www.digitalocean.com/help/policy/) to reflect the fact that you do not currently charge for bandwidth. Since it clearly states that you do.
It literally states this:
You could just change that to no, we currently do not, but we will in the future once a monitoring interface is provided. And, the pricing will be…blah blah blah (e.g., what you have up there basically).
Just my two cents. :) And, please let me know if the policy is still that there is no charge for overages. :)