By Mrmoosehead
I’ve logged a support ticket, but my client is getting more annoyed as the site is down and the droplet needs rebooting, but i have no access. Am i stuck, what else can i do? I don’t know what email.address the verification is being sent to.
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
Argh! I’ve just realised why - my account is suspended - I desperately need to get in contact to put a new card on the account. Is there any way to do this other than email support? Why can’t I log in to update the billing information then?
Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.
Full documentation for every DigitalOcean product.
The Wave has everything you need to know about building a business, from raising funding to marketing your product.
Stay up to date by signing up for DigitalOcean’s Infrastructure as a Newsletter.
New accounts only. By submitting your email you agree to our Privacy Policy
Scale up as you grow — whether you're running one virtual machine or ten thousand.
Sign up and get $200 in credit for your first 60 days with DigitalOcean.*
*This promotional offer applies to new accounts only.