Related

Is it possible to take a snapshot of a volume, destroy the volume, then restore it from the snapshot? Question Question
my SGP1 server can't access Question Question

Question

How can I retrieve my website?

Posted March 16, 2020 220 views
DigitalOcean Accounts

It’s my understanding that because we did not pay our bill for several months (oversight), our website has been ‘deleted.’

I paid our bill up to date and figured our site would come back up, but it is not up. Is it gone forever? How can we get our site back?

Thanks,

Add a comment
ashleyWhale
By:
ashleyWhale
Add a comment

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

×
1 answer
KFSys March 16, 2020

Hi @ashleyWhale,

Unfortunately, we can’t be certain here. It’s highly unlikely there is anything available, that’s it if you haven’t created backups or enabled the option from your account to create backups.

As such, I’ll recommend contacting the support immediately and see if anything can be done in your case however I wouldn’t get my hopes up.

You can reach our amazing support here

https://www.digitalocean.com/support/start/

Regards,
KDSys

Reply Report
Submit an Answer

Related

Looking for something else?

Ask a new question Search for more help