Hi there,
I registered one account by email: epubviet@gmail.com but your system noticed:
Account Locked
We are sorry to inform you that your account has been locked by DigitalOcean.

How to unlock my account?

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

5 answers
bobbyiliev April 23, 2020
Pinned Answer

Hey @epubviet,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)


Hope that helps!
- Bobby.

@bobbyiliev please can you check my ticket Ticket #3410306
i really dont know why did my account lock ? i really want to use 50$ free student gift. Please check out my other account. I opened a ticket but i got message like we cant do something about it. But i guess that was a automatic massage.

Hello, why this problem. Account is locked after paying $9. This is really unbelieaveable.


I just registered on digitalocean and it says my account is locked. I am new here. Please help me


Same for me. I payed 50$ and than my account was locked!

Submit an Answer