Related

Is it possible to take a snapshot of a volume, destroy the volume, then restore it from the snapshot? Question Question
my SGP1 server can't access Question Question

Question

How do I access my DigitalOcean account if I no longer have access to my email account?

Posted December 19, 2019 391 views
DigitalOcean Accounts

My web site is now the property of another company and the email I used to register the DO account is no longer accessible. How can I access my account to pay off the balance and access my droplet? I have submitted a ticket and provided the authentication documentation, but have not received any response from DO.

Add a comment
davidoshiro808
By:
davidoshiro808

Related

Is it possible to take a snapshot of a volume, destroy the volume, then restore it from the snapshot? Question Question
my SGP1 server can't access Question Question

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

×
1 answer
MattIPv4 December 19, 2019

Hi there @davidoshiro808,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Do you have a ticket number from when you contacted our support team so that I can get this followed up for you?

Hope that helps!
- Matt.

Reply Report
Submit an Answer

Related

Looking for something else?

Ask a new question Search for more help