A valid billing profile is required for all new accounts, even those using the GitHub education pack. There are two ways to activate your account:

1.) Make an initial paypal payment of $5. This credit will be applied to your account along with the $50 from the GitHub pack.

2.) Add a credit card to your account. The card would not be charged until the education pack credit has been used.

Hello Support Team,

i am getting payment error. i am using paypal. i am getting this error.
Sorry, we can’t complete your purchase at this time
Please return to the merchant and choose another way to pay.

Can you please fix it.

Thank you

Hello, all

If you navigate to your billing page you should be able to see a link which says Apply Promo Code.

In order to activate your package you need to get your personal unique code and also to add a valid payment method to your DigitalOcean’s account (credit/debit card) or add some funds using PayPal.

Please note that you have taken advantage of a different promo code at some prior point each account is only allowed to use one promo code during it’s lifetime.

Hope that this helps!
Regards,
Alex