Question

How do i cancel my billing/accnt?

  • Posted November 8, 2014

I am no longer being hosted by you and need to cxl. thanks

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Hello,

We’re sorry to see you go. You can find instructions for deactivating your account at the bottom of this page: https://www.digitalocean.com/docs/accounts/profile/

If you have a team account, you can find those instructions here: https://www.digitalocean.com/docs/accounts/teams/deactivate/

Regards, Alex

Same thing is happening to me! I’ve deleted everything there is to delete and yet i’m still being charged. The system is not allowing me to delete my account or remove my default payment which i find horrendous! I’ve been dealing with this for the last 3 months. The only thing there is to do now is to report the charges as fraud!

I did destroy all my droplets and then deactivated my account but you still charged me, how can i reverse the transaction?

I’m sorry to see you go. You can cancel your account by destroying all of your droplets and then deactivating your account here:

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