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How long do I have to wait until you finally do something and reconnect the server? Does it take a few years? Or is it faster?

Posted on May 3, 2019

My droplet has been disconnected for 48 years now. I have deleted all abusive data. I want to copy the data to another server now. But the server is disconnected from the network. I have written you several times. But you are probably still sleeping! Your support is really lame and do not use anything!   Without announcement simply disconnect the server from the net but do not react to mails with please and connect! Very amateurish!



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Hi there,

In case anyone comes across this in the future, just following up on some old unanswered questions.

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to the DigitalOcean support team who will be more than happy to assist you with such issues:

https://www.digitalocean.com/support/

If you already have a ticket number from when you contacted our support team, can you share it here so that I can get this followed up for you?

Best,

- Bobby.

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