By PersonInNeed
All necessary information is in the title. I sent an abuse report over two weeks ago, and I haven’t received a response yet. I’d like some idea of how much longer I have to wait.
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
Hey friend,
We do review all abuse complaints as they come up in our queue. The time can vary a bit. I should also note that we do not publicly discuss any particular abuse complaint, and sometimes we will not discuss one privately either. We do not guarantee that we will agree with the contents of a complaint or take action based on it, only that we will review it and determine the most appropriate action based on the circumstances and variables that create the full context.
Jarland
Hi,
Usually Digital Ocean support stuff taking 3-5 days to response. I think two weeks is longer to resolve your problem, please send one more time directly via mail so they may help you to solve your problem ASAP.
Thanks!
Become a contributor for community
Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.
DigitalOcean Documentation
Full documentation for every DigitalOcean product.
Resources for startups and AI-native businesses
The Wave has everything you need to know about building a business, from raising funding to marketing your product.
The developer cloud
Scale up as you grow — whether you're running one virtual machine or ten thousand.
Get started for free
Sign up and get $200 in credit for your first 60 days with DigitalOcean.*
*This promotional offer applies to new accounts only.