Question

How to login and pay when my gsuite is not receiving emails and I need verification code

Posted December 7, 2020 167 views
DigitalOcean Accounts

Hi, how do I login and pay to get my domain working when my email cant receive a verification code (my account is linked to a gsuite account that is forwarded from my Digital Ocean server)? (I am assuming payment is why my domain is down because my credit card details have changed.)

I need this resolved as soon as possible.

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

×
Submit an Answer
1 answer

Hey @suressa,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/support/

Hope that helps!
- KFSys.