Report this

What is the reason for this report?

i am unable to access my website neither through domain name nor through FTP clients?

Posted on December 31, 2021

I have tried rebooting, i have tried recovering, i have ran certain commands and almost all of them show “unable to start security audit service”



This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

What server are you running? Ubuntu? Debian? Fedora?

If you’re unable to access the site publicly on the internet, then your server is not running the site as it should.

What website is it? Wordpress? What server software are you using? Nginx?

Do you have SSH access?

Heya,

In such cases when you can’t access your Droplet, you have 3 options.

  1. Use the Web Console:

https://docs.digitalocean.com/products/droplets/how-to/connect-with-console/

The Droplet Console is a browser-based way to connect to Droplets. Instead of using ssh in a local terminal, you can use the Droplet Console in your preferred web browser.

  1. Use the Recovery Console:

https://docs.digitalocean.com/products/droplets/how-to/recovery/recovery-console/

Most users manage their DigitalOcean Droplets using SSH, PuTTY, or a control panel they’ve installed themselves. However, changes to your network or service configuration files could leave you unable to log in remotely using these methods.

The Recovery Console provides out-of-band access and is available regardless of your network settings. It emulates the access you would have if you were sitting down with a keyboard and monitor attached to the actual server. You can use this feature to log in and revert bad settings to regain normal access.

  1. If nothing works, contact DigitalOcean support.

The developer cloud

Scale up as you grow — whether you're running one virtual machine or ten thousand.

Get started for free

Sign up and get $200 in credit for your first 60 days with DigitalOcean.*

*This promotional offer applies to new accounts only.