Related

Join the DigitalOcean Community Community

Join 1M+ other developers and:

  • Get help and share knowledge in Q&A
  • Subscribe to topics of interest
  • Get courses & tools that help you grow as a developer or small business owner
 Join Now
PHP Error Log: authz_core:error - For files that don't exists on my server Question Question
blocked ip in spam Question Question

Question

I can access my website internally (local network) but not externally. How do I fix this?

Posted September 7, 2017 23.5k views
ApacheNetworkingDNSUbuntu 16.04

First, I am very new to this, so the solution may be obvious to some, but not to me.
I am running two physical rack servers on the same local network, each is running Ubuntu Server 16.04 with LAMP stack installed. I use the first server to test certain ideas, configurations, etc… The second server is running (hosting) multiple websites using Apache2 Virtual Hosts with no access problems. I am hosting a single website on the first server (not using Apache2’s default.conf) and I can access the website from the local network but not from the internet. I am on a residential IP. I have checked the DNS record for the site in question, it points to the proper IP address. My router is set to forward the appropriate port to the server’s address. UFW appears to be configured properly, and the problem persists if I disable UFW. I have tried shutting down the second server, leaving only one server operating on the network, but the problem persists. I’m not sure where to look next. Any help is greatly appreciated.

Add a comment
mugspics
By:
mugspics

Related

Join the DigitalOcean Community Community

Join 1M+ other developers and:

  • Get help and share knowledge in Q&A
  • Subscribe to topics of interest
  • Get courses & tools that help you grow as a developer or small business owner
 Join Now
PHP Error Log: authz_core:error - For files that don't exists on my server Question Question
blocked ip in spam Question Question
Add a comment
2 comments
  • a0222714 September 8, 2017
    Reply Report

    good

  • ForYourIT September 12, 2017
    Reply Report

    @mugspics I am not sure if this is the right forum for you, but I could provide you some support.

    When something like this happens, you need to determine where the problem could be. I would follow the following actions

    • Ping the domain, see if it goes the proper IP
    • Check the port, see if it is open externally
    • Traceroute the IP, see if it gets blocked somewhere
    • Check logs, can you find helpfull information somewhere?
    • Simplify everything, for example:
    • - Disable firewall, or don’t redirect port 5060 (for example) to internal 80 but just open 80
    • - Make a simplified index.html
    • - Only enable a defaul VHOST, disable the others

    Maybe you can find some other actions you haven’t done yet, or give some more information on logs and configurations so we can check those.

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

×
Submit an Answer
1 answer
kamaln7 February 20, 2018

This question was answered by @ForYourIT:

@mugspics I am not sure if this is the right forum for you, but I could provide you some support.

When something like this happens, you need to determine where the problem could be. I would follow the following actions

  • Ping the domain, see if it goes the proper IP
  • Check the port, see if it is open externally
  • Traceroute the IP, see if it gets blocked somewhere
  • Check logs, can you find helpfull information somewhere?
  • Simplify everything, for example:
  • - Disable firewall, or don’t redirect port 5060 (for example) to internal 80 but just open 80
  • - Make a simplified index.html
  • - Only enable a defaul VHOST, disable the others

Maybe you can find some other actions you haven’t done yet, or give some more information on logs and configurations so we can check those.

View the original comment

Reply Report

Related

Looking for something else?

Ask a new question Search for more help