I can't access to my droplet

hello Now I Can’t access to my droplet I could it before but now I can’t I try access with putty and filezilla and my web site when access to this ip : return to me : " This site can’t be reached" and when try to access to default console this message return to me

“ile /boot/grub/i386-pc/normal.mod not found” what is happen ??? please help me

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Same problem here, it’s very frustrating!