Question

I cannot pay with my debit credit card, why?

Posted December 2, 2016 3k views
APIApplicationsUbuntu 16.04

Honestly, I don’ know how to contact to billing team, but I have an issue to register my visa debit card and create my first droplet.

please help me, asap!!!

Isaac

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

×
1 answer

Debit cards are enabled only in selected geographies. This is because of number of fraudulent sign ups that involved debit and prepaid cards so they are disabled.

You should use PayPal if is it available to you. PayPal requires to pay in advance (to get a credits) to to use services. Minimum payment via PayPal is $5.

If PayPal is not available for you, or you have other questions/problems, you can contact Support team. They will be happy to help you with this.

Submit an Answer