Yesterday, I made a new web server using ubuntu. What I did was install Aparche2, PHP and MySQL. And this morning I install certification for SSH. There is nothing except those. I haven’t started to make a webpage yet. Just default PHP and apache webpage are there. Why I have got a ticket likes below? I already got the same email from you 4 times. Every time I re-deployed my new servers. But I don’t want to do that anymore. Why I have to get the ticket from yours even though there are no services.
[DigitalOcean] Ticket #03335837: Action Required - HTTP/HTTPS Ports Blocked on web-office: ref:_00Df218t5m._5004P18JP9s:ref
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Hey @LucasShin,
In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.
I have asked our amazing support team to check-in on your ticket. They will be able to help you further where we cannot! :)
Hope that helps! - Matt.
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