Hi there,
Myself Rajesh and am new to digital ocean. I would like to get a droplet ($40/mon) from digital ocean. Please clear my doubts below:
- Is an individual dedicated IP is provided to the droplet/s by digital ocean
- Does digital ocean provides additional dedicated IPs
- Is there a LIVE chat/call facility with digital ocean
- What is the minimum least time required by digital ocean support team to solve the server related issues?
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
1. Is an individual dedicated IP is provided to the droplet/s by digital ocean
Yes. Each droplet receives a single dedicated ipv4 address and if you enable ipv6 support it also is given 16 ipv6 addresses.
2. Does digital ocean provides additional dedicated IPs
We do not currently provide additional IPs.
3. Is there a LIVE chat/call facility with digital ocean
There is not but we can be reached by opening a support ticket via the control panel, by emailing support@, via twitter at @digitalocean, or on facebook. All of these are staffed 24/7
4. What is the minimum least time required by digital ocean support team to solve the server related issues?
There is no lead time requirement. If you encounter an issue, open a ticket with our support team. We aim to respond to any ticket within 15 minutes but at times when we see a high ticket volume it may be up to 1 hour.
Become a contributor for community
Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.
DigitalOcean Documentation
Full documentation for every DigitalOcean product.
Resources for startups and AI-native businesses
The Wave has everything you need to know about building a business, from raising funding to marketing your product.
The developer cloud
Scale up as you grow — whether you're running one virtual machine or ten thousand.
Get started for free
Sign up and get $200 in credit for your first 60 days with DigitalOcean.*
*This promotional offer applies to new accounts only.