Is my digital ocean DNS panel broken? Forces www and forces full web address in text boxes.


I have an issue with my Domain name panel on digital ocean. When I try to set up an A or CNAME thing it forces me to add stuff I don’t want.

So for CNAME it will add my full domain name (“”) at the end of anything I write. So if I type “a” it turns it into “”.

I have been trying to get rid of the www part of my domain so I can use “”, as well as using it for a mail server and some other stuff, which I can’t do until I get rid of this www.

I noticed people saying use @, but that returns the host name with the www. I never asked or specified I wanted www when I got the domain. I am with go daddy and have moved over my name servers.


Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Site Moderator
Site Moderator badge
September 16, 2019
Accepted Answer


May I ask if the domain name was initially added in the control panel with the www prefix as well? This might explain why the www prefix is added on each record you try to create.

Usually the domain name is added/existing in the control panel without the www prefix and you need to create it either as CNAME or to the create separate A record.

Looking forward to your reply. Alex

That may actually be it.


Yup, that is what I did. Thanks for that.

Try DigitalOcean for free

Click below to sign up and get $200 of credit to try our products over 60 days!

Sign up

Featured on Community

Get our biweekly newsletter

Sign up for Infrastructure as a Newsletter.

Hollie's Hub for Good

Working on improving health and education, reducing inequality, and spurring economic growth? We'd like to help.

Become a contributor

Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.

Welcome to the developer cloud

DigitalOcean makes it simple to launch in the cloud and scale up as you grow — whether you're running one virtual machine or ten thousand.

Learn more
DigitalOcean Cloud Control Panel