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Is there any way to retrieve a droplet from an account that was closed?

Posted October 24, 2019 660 views
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Is there any way to retrieve a droplet from an account that was closed?

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mariano3af3ed95145bf3b372b
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mariano3af3ed95145bf3b372b

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Is it possible to take a snapshot of a volume, destroy the volume, then restore it from the snapshot? Question Question
my SGP1 server can't access Question Question

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2 answers
alexdo October 24, 2019

Hello, @ronaldodb198

You can contact our support team and ask them to check this for you. Keep in mind that we can’t guarantee that there is a backup of your droplet. The only chance we still have a backup of the droplet is if the account was not closed a long time ago and if you had any backup snapshots available before closing the account as well.

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alexdo November 3, 2019

You can ask our team to check if this one is still available and if it can be used to restore your droplet from. My suggestion is to always have an offsite backup of your droplet/site in case something like this happens.

Regards,
Alex

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