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Keep getting prompted to link github account

Posted October 18, 2020 334 views
DigitalOcean App Platform

I’m trying to launch an app and DO keeps asking me to link my github account even though both my personal and my organization accounts have been authorized. Can’t get past step 1 of launching an app.

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futura
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futura

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Why am I getting a Deploy Error: Health Checks? Question Question
How can I see the build logs for my application if the build was skipped for a deployment? Question Question
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  • kdumont December 11, 2020
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    Same problem connecting to a GitHub organization. Also ran into a bug preventing me from opening a support desk ticket, so curious if anyone has been able to resolve this issue.

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3 answers
snormoredo October 18, 2020

@futura 👋

Thanks for reaching out about this! It sounds like an issue that’s specific to your account. Could you open a DO Support ticket so we can dig in a little further from there? We’ll get this sorted out in no time.

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umutseven October 23, 2020

We are having the same problem. As far as I can see, App Platform for GitHub organisations is straight up broken- there is no way to link organisation repositories to DO.

I have created a support ticket, but I must say that this is very disappointing.

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kdumont December 12, 2020

The solution for me was to install DO for BOTH my GitHub organization and for my personal account. Unfortunately, this also meant I had to create a dummy repo in my personal account to make DO happy. Not ideal of course, but it works for now.

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