Hi I have lost 2FA access to another account of mine and logged various tickets but I keep getting an automated response, I have also lost the backup codes and do not have an option to get a 2Fa code via SMS any ideas? To any technical support personnel watching this, the tickets in question are
03338538 03331679 03331669 03327107
all covering the same topic of disabling 2FA on the account
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Hey @techspec214,
In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.
I have asked our amazing support team to check-in on your ticket. They will be able to help you further where we cannot! :)
Hope that helps! - Matt.
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