My account is locked for no reason

My account is locked after loading $ 5 from paypal, it was locked 5 days ago and no reply yet.

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My own account has been locked for the past 24hrs also and i am a new subscriber that was just introduced to the digitalocean service. I havent even started using it. i just made payment and my account got locked. This isnt a good first impression. @quang97kaka @Woet

Please share a screenshot of your ticket.