My droplet is locked 20 days ago and today server goes down fully.

October 18, 2018 322 views
DigitalOcean

Hi,

Situation is getting really frustrating.

I have explained my situation and i was not aware of that multiple accounts are not allowed.

My account was locked about 20 days ago, and today network interface is also locked meaning server is down.

I wanted to shift all my droplets to one account but there is no help from your side, and now locking me is really problematic as my client need the server online.

Please it is a request to help me solve the issue and unlock the account so i can shift droplets on one account.

I am not using droplets for any un-lawful things, no hacking, mining etc stuff.

Its been 20 days and i only get one reply from you guys that told me to create team, and that is not possible with locked accounts.

I really need a quick solutions.

Hope you understand.

1 comment
  • As this is a community forum any user here can only suggest that you contact DO Support as we cannot take action on this sort of situation.

1 Answer

This question was answered by @jasonjpeters:

As this is a community forum any user here can only suggest that you contact DO Support as we cannot take action on this sort of situation.

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