By Nasir Rashid
Hi,
Situation is getting really frustrating.
I have explained my situation and i was not aware of that multiple accounts are not allowed.
My account was locked about 20 days ago, and today network interface is also locked meaning server is down.
I wanted to shift all my droplets to one account but there is no help from your side, and now locking me is really problematic as my client need the server online.
Please it is a request to help me solve the issue and unlock the account so i can shift droplets on one account.
I am not using droplets for any un-lawful things, no hacking, mining etc stuff.
Its been 20 days and i only get one reply from you guys that told me to create team, and that is not possible with locked accounts.
I really need a quick solutions.
Hope you understand.
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
This question was answered by @jasonjpeters:
As this is a community forum any user here can only suggest that you contact DO Support as we cannot take action on this sort of situation.
Become a contributor for community
Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.
DigitalOcean Documentation
Full documentation for every DigitalOcean product.
Resources for startups and AI-native businesses
The Wave has everything you need to know about building a business, from raising funding to marketing your product.
The developer cloud
Scale up as you grow — whether you're running one virtual machine or ten thousand.
Get started for free
Sign up and get $200 in credit for your first 60 days with DigitalOcean.*
*This promotional offer applies to new accounts only.