Question

My Server was turned off

Posted December 22, 2019 157 views
DigitalOcean Accounts

I paid for my bill but now when I try to start the node all I get is permission denied. I have tried setting the ssh but still nothing. I don’t understand why anything has changed could you help me?

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resellersthinkin
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resellersthinkin
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1 answer
KDSys December 22, 2019

Hi @resellersthinkin,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/company/contact/#support

Regards,
KDSys

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