Question

Newly Created Account stuck on Registration Complete

Posted April 2, 2021 576 views
DigitalOcean Accounts

I just created my DigitalOcean account but it won’t progress the Welcome screen after I added my payment method. Waiting doesn’t seem to be working and I don’t have anything in my inbox.

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1 answer

Hey @chhawkins900,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/support/

Hope that helps!
Alex