No verification email, submission form broken and zero response to support emails for 6 hours.

August 23, 2019 559 views
Email DigitalOcean CentOS

I am trying content with backend team from the last 6 hours. No one answering my ticket so I am doing this. My server goes down due to auto credit card payment fail. So I am trying to log in but verification emails are not coming to my GoDaddy email account. My email is info@programmingbiters.com

Can you please have a look and make this system proper to the client like me. if you can’t provide proper support then let me know so I can move it to another provider.

1 Answer

Hi there @ramanisandip948,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Do you have a ticket number from when you contacted our support team so that I can get this followed up for you?

Hope that helps!
- Matt.

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