Question

Not able to connect droplet via ssh

Posted September 7, 2018 640 views
Applications Deployment DigitalOcean Cloud Firewalls Ubuntu 18.04

I have created 2 droplets. Both sharing same firewall as below. I’m able to ping one droplet but not the other. Please help me.

Inbound
Type | Protocol | Port Range | Sources

————- | ————-
ICMP | ICMP | All | IPv4 All IPv6

SSH | TCP | 22 | All IPv4 All IPv6

HTTP | TCP | 80 | All IPv4 All IPv6

Outbound
Type | Protocol | Port Range | Destinations
ICMP | ICMP | All | IPv4 All IPv6

SSH | TCP | 22 | All IPv4 All IPv6

HTTP | TCP | 80 | All IPv4 All IPv6

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1 answer
alexdo December 19, 2019

Hello, @pleaksdeploy

I hope this was sorted in time. You can always try to access your droplet/server via the console from the control panel and see if everything is okay. If you can’t access the droplet you can perform a reboot/restart and give it another try. If the droplet is still inaccessible it will be the best to contact our support team and they will check this for you.

Regards,
Alex

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