Question

Not able to login to my team viewer through digital ocean

Posted January 28, 2020 371 views
DigitalOcean Accounts

I am not able to connect as it says “ The remote Teamviewer is running an old version which is out of date. Therefore you cannot connect to this version anymore.

Your connection partner can update Teamviewr by clicking on Help

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1 answer

Hello,

It looks like that the Teamviewer version that you have is outdated, you need to make sure that you have the latest version installed on both machines.

You can follow the steps from the official documentation on how to upgrade your Teamviewer version here:

https://community.teamviewer.com/t5/Knowledge-Base/How-do-I-update-TeamViewer/ta-p/4080

Regards,
Bobby

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