Question

Not receiving mails from droplet - cPanel points to Droplet

Posted May 6, 2016 1.1k views
EmailDNS

Hello guys,

I have a domain hosted on a cPanel account (not in Digital Ocean) and I have a Magento running on a Droplet Ubuntu LAMP 14.04.

The problem is all my emails account are hosted by cPanel and the notification emails from Magento do not arrive to my emails.

How ever, if I set any other email the droplet does deliver the message. It seems the internal emails are getting lock inside the droplet.

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

×
2 answers

Hi!

If you’re running sendmail, it might be trying to deliver the emails internally. Another user had the same issue, see this answer for a solution.

If you’re running postfix, try adding the following lines to /etc/postfix/main.cf (at the very bottom of the file):

mydestination = localhost.localdomain, localhost
fallback_transport = relay

Make sure you restart postfix so that the changes take effect:

sudo service postfix restart

Thanks @kamaln7 I notice that the server is using exim instead of sendmail.

I tested this: exim -bt me@mydomain.com

The result was:
R: system_aliases for me@mydomain.com
me@mydomain.com is undeliverable: Unrouteable address

Submit an Answer