Hello I signed up for the $100 free credit. I entered my virtual cc (I have a virtual card offered by my bank for safer online shopping.)
and it won’t work after 5 retries I gave up. I spent $5 anyway in PayPal but after a couple of hours I tried it again and DigitalOcean accepted my card.
Question: Does DigitalOcean accepts a virtual card after linking a PayPal account?
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Hey @superblesk,
In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.
Some types of prepaid and virtual credit cards are blocked by default in our system due to their association with fraudulent activities on our systems.
Please reach out to our amazing support team who will be more than happy to assist you with your billing issue! :)
Hope that helps!
Regards, Alex
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Hello all,
This is just an update on an older topic in case someone stumbles upon it:
Usually, in order to get your Free Trial/Github Studen Pack credit, you need to add a valid payment method, that’s all. It should appear in your Control Panel in the Billing Section. If you’ve added a valid payment method (Paypal, a payment card, etc.) you should get the credit. Having said that, if you’ve not added the Payment method the best possible way forward would be to contact DigitalOcean’s Support.
They should be able to help you out with your account issue. You should be able to reach them here:
If you are unsure if you have received the free credits, you’ll need to go to your Control Panel --> Billing.
Hope that helps! - KFSys.