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Only Accepts my Virtual Card after Deposit in PayPal

Posted May 2, 2020 250 views
Billing

Hello I signed up for the $100 free credit. I entered my virtual cc
(I have a virtual card offered by my bank for safer online shopping.)

and it won’t work after 5 retries I gave up. I spent $5 anyway in PayPal but after a couple of hours I tried it again and DigitalOcean accepted my card.

Question: Does DigitalOcean accepts a virtual card after linking a PayPal account?

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superblesk
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alexdo May 2, 2020

Hey @superblesk,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Some types of prepaid and virtual credit cards are blocked by default in our system due to their association with fraudulent activities on our systems.

Please reach out to our amazing support team who will be more than happy to assist you with your billing issue! :)

https://www.digitalocean.com/support/

Hope that helps!

Regards,
Alex

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