Question

PageSpeed Insights received a 500 response from the server.

Posted March 21, 2017 8.2k views
WordPressUbuntu 16.04

PageSpeed Insights received a 500 response from the server.
PageSpeed Insights received a 500 response from the server.
PageSpeed Insights received a 500 response from the server.
Please help.
Everyday. 5 new errors. how to solve this one.
Note.
If it is just the problem I will leave it.
But I have miilions others.

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Abdo
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Abdo
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4 answers
hansen March 21, 2017

Hi @Abdo

First things first: Do NOT create multiple threads about the same issue. It will just make it much more difficult to answer.

Second: This is a community forum (meaning user-to-user), so treat it like that.

It sounds like you need to hire a server administrator to fix the problems.

You need to look in your web server log, which is probably Apache or Nginx, to find the reason for the 500-error.

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  • Abdo March 21, 2017

    I am really having problem. My website is down. I am really looking for help. external links cannot enter my website. I have problem even view log files. access.log and error.log.
    Instead of saying this give me an answer.
    I know it is from user to user. but sometimes I will find a person know it.
    Making ads on google. for a website that cannot response to capcha code and the error the capcha cannot access the server.
    and the problem I cannot even verify by google
    and the problem also cannot view plugin directory and themes directory in wordpress.
    And the last thing. your words are not for me. give them to other person. here I need help pro.

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katjams March 21, 2017

I think this is SSL let’s encrypt problem. I’ve raised a support ticket with Server Pilot who auto install my certs. My updates failed today across all my sites and widget feeds aren’t working, it’s leading back to SSL. I disconnected my sites from MainWP and manually updated the non-SSL sites with no problem, but SSL sites are having RSS feed issues, updates aren’t working with this response: Download failed. cURL error 6: Could not resolve host:

Stuck until SP respond…

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Abdo March 21, 2017

Thank you brother.
How to solve my problem

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katjams March 21, 2017

This fixed it for me with Server Pilot, your command may differ…

Restarted PHP-FPM services for all PHP versions on your server, which should fix the problem by SSHing in to your server as root and running this command:

service php7.0-fpm-sp restart

this problem appears to be from an Ubuntu security update that caused DNS resolution to begin failing for some running services, including PHP-FPM. This was the security update:

https://www.ubuntu.com/usn/usn-3239-1/

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