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Question about refunding money

Posted December 24, 2019 272 views
DigitalOcean Accounts

Hello, I am a new customer ..
I have already recharged my account and would like to receive a refund because the service is not suitable for me :) Please get details of how I can recover the money .. I paid via Paypal

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ayhm
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ayhm

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bobbyiliev December 24, 2019

Hi there @ayhm,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/company/contact/#support

Hope that helps!
- Bobby.

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