Receiving "SignatureDoesNotMatch" errors when using Spaces with Transmit 5.0

September 15, 2017 1.6k views
API Storage
jeremyfuksa
By:
jeremyfuksa

I just set up a Space and am attempting to use Transmit 5.0 to access it.

I've used the information in my control panel to set up my Spaces login as an S3 instance in Transmit. And, it successfully logs in.

However, when I try to access the root bucket, I get a "SignatureDoesNotMatch" error. My Space is set to read/write and should be publicly viewable.

Thoughts on what's up?

3 comments
  • arnaudsj September 19, 2017

    Hi @jeremyfuksa would you mind sharing where/hoe you generate proper the equivalent of the key/secret in Digital Ocean? I am trying as well using Transmit and s3cmd but with no luck.

    Thanks!

  • WASTECH September 21, 2017

    I am also having this issue. Did you get it resolved? I have regenerated keys and tried that, but am still getting this error.

  • arnaudsj September 21, 2017

    No, still same error. The key/secret works fine with s3cmd though, so it must be a problem Transmit 5. Need to file a support ticket with them.

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5 Answers
itsnyd3ll November 1, 2017

I'm no longer seeing this issue in the latest release. It seems to have been fixed.

cc @johngannon

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  • johngannon MOD November 1, 2017

    Yup - Transmit release 5.0.5 includes a fix specific to S3 compatible object stores, so this issue is no longer an issue :) Thanks for updating everyone who is on this thread.

jasonj September 16, 2017
[deleted]
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jeremyfuksa September 19, 2017

If you go into the API settings of your control panel, you'll see a section for Spaces access keys. You can do it there.

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arnaudsj September 19, 2017

@jeremyfuksa, thank you for responding. Yes, I did this that. But it only provide the accesskey, what about the secretkey (the second part, required to access AWS S3 as well). Am I missing something in the UI?

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johngannon MOD October 2, 2017

Hi everyone - I'm the product manager for Spaces.

Transmit 5 is not supported at the moment in Spaces (known issues).

However, we do have a tutorial for using Transmit 4 with Spaces here: https://www.digitalocean.com/community/tutorials/how-to-manage-digitalocean-spaces-with-transmit-4

Hope this helps and please continue to share your feedback about the product.

An Introduction to DigitalOcean Spaces
DigitalOcean Spaces are designed to make it easy and cost effective to store and serve massive amounts of data. You can create them in a few seconds and use them immediately with no configuration. Data transfer is automatically secured with HTTPS, and the available storage capacity scales seamlessly. In this guide, we'll provide an overview of the DigitalOcean Control Panel for Spaces.
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