I have a wordpress website that I needed to restore a backup. After finishing the backup restore I’m getting an error saying that the site can’t be reached. I can’t find any issue.
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.
In addition to what has already been mentioned I’ll recommend to enable the website plugins one by one as some of them might be causing the issue here.
The php error logs should also return useful information if the issue lies within the plugins of the site.
I would recommend starting with the following steps as outlined here:
If Apache is running you should see something like this:
If Apache is not running then the output would look like this:
Then check the status agian and make sure that Apache remains running.
If you get an error, you would need to fix that problem and then you could restart Apache:
Syntax OKwhen running
apachectl -tthen your configuration is correct, so I would recommend checking your error logs:
-fargument, you would see the output of the log in real team, so you could visit your website via your browser, and you would be able to see the errors populating the log if there are any. To stop that, just press
Find the user that your Apache service is running as:
If you are using Ubuntu, the user should be
www-data, so you would need to make sure that your files and folders are owned by that user, so Apache could read and write to those files:
Note: be careful with the above command as it could mess up the ownership of all of your files if you don’t specify the path correctly.
ufwallows TCP connections on port 80 and 443:
If this is the case, you can follow the steps from this article here on how to configure your
That is pretty much it, with all of the above information you should be able to narrow down the problem.
For more information I would suggest checking out this article here:
Hope that this helps!
Want to learn more? Join the DigitalOcean Community!
Join our DigitalOcean community of over a million developers for free! Get help and share knowledge in Q&A, subscribe to topics of interest, and get courses and tools that will help you grow as a developer and scale your project or business.
Sign up now