Dear DO team,
We recently were getting frequent internal server errors resulting in significant downtime to complete testing the deployment.
Upon researching using the tools available on internet from website (mtoolbox.com), we found that our IP was blacklisted on DroneBL with a reason cited as Open HTTP Proxy(?)
All relevant snapshots can be found here: https://tinyurl.com/4va8b8xy
We are currently searching for answers to the following (and need help):
a. How did our IP (22.214.171.124) land in the blacklist with DroneBL? b. How to whitelist it from there so that these internal server error messages stop (assuming these are the cause)? c. How to ensure that it doesn’t happen again with some other lists, as its a significant show down on business if it happens again in future.
Looking forward to a positive response.
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